Terms of Service.

Terms of Service for JAWHAR AGENCY

Effective Date: 15/12/2024

Welcome to JAWHAR AGENCY. By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully, as they outline your rights and obligations when using our services. If you do not agree with these terms, you must discontinue using our website and services.

1. Definitions

  • JAWHAR AGENCY: Refers to the owner and operator of this website and the provider of luxury concierge services.

  • Client: Refers to any individual or entity using our services.

  • Services: Refers to the luxury concierge services offered by JAWHAR AGENCY, including but not limited to travel planning, lifestyle management, cultural experiences, wellness retreats, romantic getaways, family packages, and event coordination, as described on our website.

2. Use of Services

a) Eligibility:

By using our services, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.

b) Service Scope:

Our services are personalized and tailored to your needs. The details, pricing, and availability of our services will be communicated during the booking process.

c) Prohibited Use:

You agree not to use our website or services for:

  • Any unlawful, fraudulent, or harmful purposes.

  • Interfering with or disrupting the functionality of our website, systems, or third-party providers.

3. Bookings and Payments

a) Booking Process:

All bookings are subject to availability and confirmation. JAWHAR AGENCY reserves the right to refuse any booking request at its discretion.

b) Payment Terms:

Full payment or a deposit will be required at the time of booking, as specified during the transaction. Payments will be processed securely through a recognized payment gateway.

c) Cancellation and Refunds:

Cancellations are subject to our cancellation policy, provided at the time of booking. Refunds, if applicable, will be processed within a reasonable time frame, less any non-refundable fees or third-party costs.

4. Client Responsibilities

a) Accurate Information:

Clients must provide accurate and complete information when making a booking or using our services.

b) Compliance:

Clients are responsible for complying with any applicable laws, regulations, and third-party terms associated with the services requested.

c) Travel Documentation:

Clients must ensure they have valid passports, visas, and other necessary travel documentation. JAWHAR AGENCY is not responsible for issues arising from incomplete or invalid documentation.

5. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and other materials, is the property of JAWHAR AGENCY or its licensors. Unauthorized reproduction, distribution, or use of this content is strictly prohibited without prior written consent.

6. Limitation of Liability

a) No Warranty:

JAWHAR AGENCY provides services "as is" and makes no warranties, express or implied, regarding their availability, accuracy, or suitability for any particular purpose.

b) Liability Cap:

JAWHAR AGENCY's liability for any claim, loss, or damage arising from your use of our services is limited to the amount paid for the relevant service.

c) Third-Party Services:

JAWHAR AGENCY may engage third-party providers (e.g., hotels, transportation services, chefs) for certain services. We are not liable for the performance, actions, or omissions of these third parties.

7. Termination

We reserve the right to terminate or suspend your access to our website or services at any time, without notice, for any violation of these Terms of Service or applicable laws.

8. Privacy

Your use of our services is subject to our [Privacy Policy], which outlines how we collect, use, and protect your personal information.

9. Governing Law and Disputes

These Terms of Service are governed by the laws of France. Any disputes arising from or related to these terms will be resolved in the competent courts of Paris, France.

10. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with the updated effective date. By continuing to use our services, you agree to the updated terms.

11. Contact Information

For any questions or concerns about these Terms of Service, please contact us:

  • Email: jawharagy@gmail.com

  • Phone: +33 7 68 21 05 82

  • These Terms of Service were last updated on 15/12/2024.